The sidebar text appears as though it's totally scrambled/garbled and overlaying each other, the top bar also looks totally wonky.Īll running different GPU driver versions originally, and even after updating them all the issue still persists so unlikely to be that. APUs)? On multiple PCs I've now seen an issue where Outlook's UI will go totally bonkers (looks corrupt, artifacts everywhere) and have no idea what the cause is yet. Has anyone had any issues with the latest releases of Outlook and AMD Vega graphics (built into 2200G/3200G etc. I shall be giving this a test on any affected PCs, I would appreciate this if others would give this a try and report back if possible! Key: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows (needs to be set for the current user, so if you log in as an Admin you need to set it in the users hive under HKCR/SIDCODE instead) Value: (DWORD)EnableFlipModelSwapChains = 0 Key: HKEY_CURRENT_USER\Software\Microsoft\Office\16.0\Common\Graphics as per the below and report back if any changes have been observed:Ģ registry keys could be set for a few very affected users for a test, to evaluate if it makes the situation better:
I would appreciate it if anyone can assist with the suggested solution from a Microsoft rep. Given the spontaneous/intermittent nature of the problem, it is difficult to diagnose and such will require exensive testing. Update 2: Microsoft are now aware of the problem and I am working with them to try to resolve the issue.
Update 1: Despite the title (which I cannot edit) the GPU make/model and whether hardware acceleration is supported or not seems irrelevant, as the issue has now been observed on PCs with varying hardware configurations and GPUs from all manufacturers.
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